Order Your Repeat Prescription Online
To register for the new online prescription service please let the dispensary team know by calling in person or telephone us. It is very quick and easy to register and set up.
If you have any queries at all, please do not hesitate to contact one of our dispensary team.
We dispense medicines as required to all patients living more than 1 mile from the nearest chemist. If you require a repeat prescription, please contact the surgery at least 48 hours in advance. We would really appreciate it if you could call after 2.30pm to collect your repeat medication. The dispensary is closed for lunch between 1.30pm and 2.30pm.
You can order medicines either by:
- Circling the appropriate items on the repeat prescription form and bringing it to the surgery in person, via a third party, by post, or by fax.
- Making a written list to include your name, the medicines required and contact details.
- Online via the link on this page
PLEASE REMEMBER THAT WE NEED 48 WORKING HOURS NOTICE
Please remember to tell us where you would like to collect your medication from – Shap, Orton or Tebay.
Requests cannot be taken by phone due to the possibility of errors.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2018 the charges are:
- Prescription (per item): £8.80
- 12-month prepayment certificate (PPC): £104.00
- 3-month PPC: £29.10
If you will have to pay for four or more prescription items in 3 months, or more than 13 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.40 whereas a three month PPC will cost you £29.10 a 12 month PPC £104.00.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Some medicines, such as travel medicines, cannot be dispensed on a NHS prescription. They can be prescribed on a private prescription, and the cost of the prescription then reflects the actual cost of the medicine prescribed.
Collecting from Orton
Information regarding collecting your prescription from Orton
You may choose to collect your prescription from Orton surgery. All you need to do is select ‘Orton’ from the collect from box on the online order form or circle ‘Orton’ on your white slip.
Orton opening hours are as follows:
9:15am to 10:30am
16:00pm to 17:30pm
If you do not collect your prescription from the Orton Surgery, it is taken back to Shap at the end of the Surgery.
Collecting from Tebay
Important information regarding collecting your prescription from Tebay
You may choose to collect your prescription from Tebay surgery. All you need to do is select ‘Tebay’ from the collect from box on the online order form or circle ‘Tebay’ on your white slip.
Please note: When we take your medication to Tebay surgery we leave it there so unfortunately, if you elect to collect your prescription from Tebay it will not be available to collect at Shap.
Please Note: Medication will be delivered to Tebay on Tuesdays just after 11:00am.
Tebay opening hours are as follows:
9:00am to 12:00pm
15:00pm to 18:30pm