Out of Hours Care

When the surgery is closed, out of hours care of our patients is covered by NHS 111 Service.

The NHS 111 Service covers from 6.30pm until 8.00am weekdays and all weekend (from 6.30pm Friday until 8.00am Monday morning).

Bank holidays, Easter and Christmas closures are also covered by the NHS 111 Service, as are our training afternoons that take place once a month.

If you need to see a doctor or nurse out of surgery hours, or you would like some advice then you should use the NHS 111 service.

How to use the NHS 111 Service

To get in contact with the NHS 111 Service all you have to do is ring 111.
Doctor cover is provided by CHoC the main treatment centres are at the Cumberland Infirmary in Carlisle, Lowther Medical Centre in Whitehaven and Penrith Community Hospital where the doctors or nurses will invite you down for treatment or if you are too poorly to attend, visit you in your own home.

CHoC will also hold surgeries at satellite centres at certain times in Community Hospitals in Millom, Keswick, Workington and Wigton. Details can be obtained from the central control room number above.

Once CHoC have attended to you, a record of that consultation is forwarded to the surgery so that any necessary follow up can be arranged on the next working day.

The majority of doctors working for CHoC are local GPs, but CHoC do employ a small number of their own doctors to provide additional cover.

In an emergency also use 999 to request an emergency ambulance.

If necessary, patients can always present themselves directly to one of the two casualty departments in North Cumbria, at the Cumberland Infirmary or Whitehaven Hospital.

There are also minor injury units in Penrith, Keswick and Brampton hospitals, but these are for minor injuries only.

Emergency Dentist

Any patients requiring access to out of hours dental telephone triage and treatment services will from 01 April 2019 need to dial 111, which will direct them into the North West Region, NHS 111 service and North Cumbria dental out of hours clinical assessment service.

For patients without a current dentist who need in hours emergency care please call 01228 603900.