Access the online appointment system

All Surgeries are by appointment only – bookable at Shap.

Doctors are available to consult on all health related issues. Advice is given on likely causes of ill health, investigations, management and treatment. Health promotion advice is given to reduce the likelihood of ill health in the future. Patients are encouraged to be involved in the decision making process regarding their health. Referral for specialist care in the hospital or community is also discussed.

Our Practice Nurses perform regular disease management clinics, give health promotion advice including vaccinations, immunisations and smoking cessation. Other areas of expertise include minor injuries, wound management, ear syringing, cryotherapy, phlebotomy and performing tests such as ECG’s and spirometry.They liaise with the doctors and community staff with regards to patients’ health needs.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Telephone Access

We offer telephone appointments which can be very useful to discuss problems and issues that do not require a physical examination. If you wish to talk about your health or test results via the telephone then please ring the surgery after 10am and leave your contact information. The Doctor will call you back at a convenient time.